My wife and I had a 2 month trip booked to Canada / USA starting August 2020. We had paid for the Boeing Factory Tour in advance. Like many others we had to cancel our trip due to Covid-19.
Tours Northwest were excellent in responding to emails, cancelling our booking and provided a full refund without any penalties and without question.
We look forward to actually going to Canada / USA once travel is permitted and will book tours with Tours Northwest again.
Mick, from Australia