SEATTLE HOTEL CRUISE PORT SHUTTLE & TOUR

Hotel pick-ups commence prior to the tour’s departure time. You should receive an updated email confirmation that includes your hotel pick-up time in the Pickup Location section. If your confirmation doesn’t include your hotel information, contact our office immediately to confirm your pick-up time.

Please note there are a handful of hotels in downtown Seattle who don’t offer a safe loading zone for our coaches and therefore, we cannot pickup directly from those hotels. You may be asked to meet at a nearby hotel if this is the case.

Please allow up to 15 minutes for your driver to pick you up from your scheduled pick-up time. As well, allow extra time for hotel pick-up and return.

Please note that traffic and weather conditions can affect the routes for this tour. Traffic can be a challenge in Seattle, especially from 3 p.m. – 7 p.m. To speed up drop-off and hotel return, our most popular drop-off locations are the Space Needle, Pike Place Market, and Pioneer Square. If we don’t return to your hotel, these will be your drop-off options, including downtown Seattle.

Gratuities are optional and not included in the price of your tour. If you feel your tour guide has provided an exceptional experience, gratuities are encouraged— and welcomed — at the end of the trip.

For the Seattle Hotel Cruise Port Shuttle Tour, we pick up at most hotels in the downtown Seattle area.

Please be ready for your pickup 5 minutes ahead of your scheduled time.

To conserve time for all our guests, our tours do not offer pickup from hotels near the airport. Our office staff would be happy to advise the best meeting location for your group on a case-by-case basis.

All availability on our website is live and up to date – you’ll get instant confirmation after booking.  Booking on our website also opens a direct line of communication so we can let you know about any important information or changes regarding your tour.  Booking direct cuts out the middle man, which means we can spend more money on making your experience perfect while keeping our prices as low as possible for you. We guarantee to offer the lowest prices directly – if you find a tour operated by us anywhere else advertised for cheaper – we will refund the difference.

All of our tour buses are white and marked with Tours Northwest on the front or side.  Our drivers should be wearing a yellow shirt or jacket that says Tours Northwest and will be looking for you by name.

If you book directly on our website or over the phone, a printed voucher or confirmation will not be needed. Our tour guides will check you in by name prior to boarding the bus.

None of our mini-coaches are equipped with bathrooms, but our guides make every effort to provide opportunities for a public restroom every 60-90 minutes during our tours.

Getting you and your luggage from your hotel to the cruise terminal is part of the included service for this tour only.

We have a 12-passenger wheelchair-accessible bus that requires a minimum 7 days’ notice to reserve and is based on the availability of tours. We can only accommodate the wheelchair lift bus on our Seattle City Tour PLUS Hotel Pickup. If you will only have a folding wheelchair, it can be stored on any of our buses with advanced notice.

We understand that sometimes plans change or things come up. We offer full refunds on all tours canceled at least 24 hours in advance of the tour’s start time.  There are no refunds in the 24 hours leading up to the tour. For private tours, we ask for a minimum of 48 hours notice for a full refund.